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FAQ’s

If you are contemplating nursery care for your child, here are some of the questions that you might be thinking about.

What changes have been put in place to combat COVID-19?

We have made a number of changes to the way in which we work within our nursery, to ensure that we are doing all that we can to keep our children, staff and parents safe.

If you have a particular concern or query, not covered by the information below, please do not hesitate to contact our office on 0161 929 7470.

Our Setting

Each of our rooms has become a standalone ‘bubble’.

Touch points in communal areas throughout the nursery (door handles, bannisters, door bells etc) are sanitised at regular intervals throughout the day, with details logged.

Steam cleaners have been bought for each bubble, so that equipment and toys can be sanitised throughout the day.

Our Staff

Staff have been allocated to a designated bubble.  This includes staff providing lunchtime cover.

To help keep our team socially distanced and protect our bubbles, we have set up a second Staff Room.

Staff have continued to update their skills and knowledge, by completing training courses online and attending meetings via Zoom/Skype etc.

Staff continue to work in partnership with parents, using eyLog to share Home Learning ideas, that link to nursery activities, to help support families with children at home.

Visitors to the Nursery

Parents drop off/pick up children at one of our 3 holding doors, rather than to their individual rooms.  At these times they are asked to wear mask, sanitise their hands, maintain a 2m distance and keep any conversation with our team to a minimum.

Visits for prospective parents to view the nursery can be arranged as necessary and we have introduced strict procedures that we follow in such circumstances. For more details please call 0161 929 7470.

Our weekly Stretch-n-Grow classes currently take place over Zoom for children throughout the nursery.

Where possible deliveries to the nursery are dropped outside our front door.

Any maintenance or repairs needed to be are carried out take place outside of nursery hours wherever possible.

Policy & Procedures 

Strict protocols are followed should anyone within the nursery (children or staff) exhibit any symptoms of COVID-19.

We have a working Risk Assessment in place, that is regularly reviewed and updated as necessary by our Nursery Managers, in response to any changes or developments.

Parents are kept informed on a timely and regular basis of any matters that might affect the running of the nursery as a result of the ongoing pandemic. We seek to ensure that explanations to the thought process behind any decisions that are made is provided and have found that open and transparent communication has meant that we have been fully supported by our parents.

 

 

What is a Designated Safeguarding Officer and why do we have them?

In line with the requirements of the EYFS, the safety and well being of the children in our care is our number 1 priority.  As such, all staff have responsibilities for safeguarding the well being of their key children and we believe we have a duty to our children, their parents or carers and our staff to act quickly and responsibly should any concerns arise.

Safeguarding is an umbrella term for what we do in order to ensure children are safe from harm, and it applies to both home and nursery life.
It means the protection of children from abuse and maltreatment, including the recruitment of suitable people, child protection, medication, accidents, illness and emergencies, suitability of the premises and equipment, as well as health and safety.

Overseeing all of this here at Juice are our 3 fully trained, Designated Safeguarding Officers, who are available to support our staff and liaise with other agencies as necessary and have responsibility for overseeing our Safeguarding and Child Protection Policies and Procedures here at Juice.

They are Lesley Wilson, Danielle Norwood and Leanna Petrou.

If you have any concerns about a child please speak to one of our DSO’s or contact the Trafford Children’s First Response team.

What level of qualifications to your staff hold?

We like to train our staff to the highest possible level. All staff are given the opportunity to train and qualify to Level 3 (NVQ3 or equivalent).

As of March 2020 our staff qualifications levels were as follows:

3 staff members with Level 6 qualification or above

4 staff members with a Level 5 qualification.

4 staff members with a Level 4 qualification.

11 staff members with a Level 3 qualification.

1 staff member with a Level 2 qualification.

Further to this, 2 members of the team are working towards completing a Degree in Childhood Studies, 3 are working towards a Level 4 qualification and 2 towards a Level 3.

All of our Room Leaders already hold, or are working towards a Level 4 qualification.

Our staff also trained to provide inclusive play and learning opportunities, in accordance with Ofsted requirements, and hold child protection, first aid, health and safety & food hygiene certificates.

What guidelines do you follow when preparing bottles?

Here at Juice we have a specially designed Milk Kitchen where all bottles are stored and freshly prepared as needed.

In terms of bottle preparation we follow the NCT’s guide, which can be found by clicking HERE.

Do you have parking facilities?

We do have parking facilities, located behind the nursery, which parents are able to use when dropping off and picking up their children.

In addition to this, free parking is available on Market Street before 9am and after 5pm.

I intend to walk to nursery, can I leave my pushchair with you?

Yes, you can. We have a lockable, Buggy Store, which is located in our car park. To maximise the space, we ask parents wishing to use this facility to only store umbrella style, folding push chairs.

Please note that we do not accept responsibility for any items left within the Buggy Store.

Do you offer sibling discount?

Yes, we are pleased to offer 12.5% sibling discount on nursery fees for any families with more than one child attending the nursery.

Do you offer term time only places?

We do offer a limited number of term time only places.

For more information please email info@juicenursery.com

What are your ratios?

We abide by Ofsted standards and EYFS regulations and, as a minimum, work to the following ratios:

For children under the age of 2, we work to the ratio 1:3 (1 practitioner for every 3 children)

For children under the age of 3 the ratio is 1:4

For children over the age of 3 the ratio is 1:8.

When out of the nursery on walks or trips our ratios are adjusted, depending on whether children are walking or are travelling in our Kindervan.

For children under the age of 3, we work to a ratio of 1:3 if the children are travelling in our Kindervan, or 1:2 if they are walking.

For children over the age of 3, we work to a ratio of 1:4.

 

My child has special dietary requirements, can you cater for this?

Absolutely! Our Chef Karen will work with you to ensure that your child has a healthy and varied diet at nursery, to suit their individual needs.

Are you open all year round?

Yes, we are open through out the year, from Monday to Friday, apart from Bank Holidays.

The exception to this is Christmas, when we close on the 23rd December, reopening again on the first working day of the new year.

Are all your staff first aid trained?

Yes, they are. We are proud at Juice Nursery to hold a Millie’s Mark, which means that all of our staff have participated in a full 12 hour paediatric first aid training course. Refresher training is provided annually and staff’s knowledge on first aid matters is regularly tested.

Where can I find a copy of your last Ofsted report?

Please follow this link to read the full Ofsted report, following their last visit to our nursery.

 

Can you tell me a little more about the Early Year’s Foundation Stage

Please click on this link to a Parent’s Guide to the EYFS, which you might find useful in understanding a little more about the framework that we follow here at Juice.